Support

Need help with NOA? We’re here to help you get back on track.

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For account questions, connected apps, subscriptions, technical issues, privacy requests, or general product support, contact us at:

team@hinoa.io

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We’ll use the information you provide only as needed to understand and respond to your request.

Get help with:

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• Signing in to your NOA account

• Account access issues

• Updating account information

• Suspicious or unauthorized account activity

• Deleting or managing your account

NOA uses information available from your connected apps, plans, priorities, and other context you provide to help identify what you may need to do next.

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If an Action, recommendation, reminder, or other NOA output appears incorrect or irrelevant, you can contact us and include as much context as possible so we can investigate.

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Remember that NOA’s outputs may occasionally be incomplete or inaccurate and should be reviewed before you rely on them.

For questions about a NOA plan, trial, subscription, billing, or cancellation, contact:

team@hinoa.io

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If you purchased NOA through an app marketplace such as the Apple App Store or Google Play, certain billing, refund, or cancellation requests may need to be handled directly through that marketplace.

For questions or requests related to your personal information, connected app data, account data, or privacy rights, email:

team@hinoa.io

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Please include enough information for us to identify your account and understand your request, but do not send passwords or other highly sensitive credentials by email.

NOA is available to users who are at least 13 years old, subject to applicable laws and any required parent or legal guardian authorization.

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Parents or legal guardians with questions about a younger user’s account, privacy, eligibility, or use of NOA may contact:

team@hinoa.io

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We may request additional information when reasonably necessary to verify the request or comply with applicable law.

If you believe your account has been compromised or you have identified a potential security issue involving NOA, contact us as soon as possible at:

team@hinoa.io

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Please include a description of the issue and any relevant details that may help us investigate. Do not send passwords, authentication codes, private keys, or other sensitive credentials.

Some NOA features may be released as beta, preview, experimental, or early-access features.

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These features may change, behave unexpectedly, or become temporarily unavailable. If you experience an issue with a beta or preview feature, send us a description of what happened at:

team@hinoa.io

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Screenshots, device information, and the steps that led to the issue can help us investigate faster.

When reporting an issue, it helps to include:

• The email associated with your NOA account

• A short description of the issue

• What you were trying to do

• What happened instead

• The connected app involved, if applicable

• Your device or browser, if relevant

• A screenshot, when useful

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Never send your password or authentication codes to NOA Support.

NOA Intelligence, Inc.
Support: team@hinoa.io
Website: hinoa.io

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For legal questions regarding NOA’s Terms or Privacy Policy, you may also contact team@hinoa.io.